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office-info

Our Services:

We provide a complete range of reproductive associated health care for women of all ages -- this includes infertility, high and low risk obstetrics, contraception and menopausal care. We offer the latest surgical techniques including minimally invasive laparoscopic and hysteroscopic surgery.

Office Hours:

Our Annapolis office is open for appointments Monday through Friday from 8:00 am to 4:30 pm. Our Chester office is open Tuesdays from 8:00 am to 12:00 pm. Our telephone switch board closes daily at 4:30 pm.

Appointments:

All patients are seen on a scheduled appointment basis. We ask that you provide a minimum of 24 hours notice when you need to cancel an appointment. Deliveries, urgent surgeries and emergencies occasionally require us to reschedule your appointments. When you make an appointment, please provide home and work phone numbers so you may be reached, if necessary, to reschedule. Please feel free to call us prior to leaving for your appointment to determine any delays.

Children Who Accompany You:

Even the best behaved child may have a restless day. We ask that you respect our patients and remove disruptive children to the lobby or outdoors. Please do not leave children unattended when you are in consultation with the Doctor or Nurse Practitioner. Unfortunately, we do not have staffing to provide babysitting services during your exam.

Payment Policies:

For your convenience, we accept cash, personal checks, MasterCard, Visa and Discover.

Patients who are self-pay or are insured through a company with which we do not participate are required to pay in full at the time of service. All co-pays are also required at the time of service. If the required payment is not made at the time of service. a $10 billing fee will be charged to your account. If payment is received prior to the first billing cycle, the billing fee will be adjusted. Payments that do not clear the bank or are not credited to our account for any reason will be charged a bank fee of $40.00.

Obstetrical patients are required to pay in full by the 28th week of pregnancy any part of our fee determined to be patient responsibility by your insurance company. You must notify our office immediately of any changes in insurance coverage that occurs during the pregnancy. Questions should be directed to our billing office.

We have "opted out" of the Medicare program. This is different from being "non-participating." Medicare requires that any person receiving medical care from our office sign a contract. See the Medicare Beneficiary Private Contract.

Please feel free to contact our billing office for fee schedules, concerns, problems or difficulty with payment. We will do our best to come to mutually satisfactory payment plans that will allow us to provide uninterrupted medical care.

Laboratory Services:

For your convenience, we are pleased to be able to offer you on site blood procurement. At the present time, Anne Arundel Medical Center is our laboratory of record. If your insurance company requires that you use another lab, you must inform us, prior to leaving our office, or laboratory services will be billed directly to you.

Phone Calls:

Please call during regular office hours for all medical needs including appointments, prescriptions and lab results. In order to serve your medical needs in a timely manner, you must be prepared to leave a detailed message. For all prescription refills, we will need medication name and dose, pharmacy FAX number and known allergies. Allow at least 3 business days for your request to be filled.

For calls outside of usual business hours, a Doctor is on call for emergencies only. For consultations other than immediate postoperative issues or obstetrical questions, you will be directly billed a $35 consultation fee for after-hour medical advice and treatment, which is not reimbursable by your insurance.

Your Medical Records:

Your medical records will be copied and forwarded with your signed request. Unless otherwise specified, we will copy the last 3 years of your records. There is a fee for this service, according to the volume of your records. Please allow at least two weeks for your request to be processed after we have received payment for this service.

Completion of Forms:

For disability verification, Women Ob/Gyn has a standard form that we will complete for you at no charge. We charge for FMLA forms which must be paid for prior to completion of the forms. We may charge a fee to complete other forms. Please check with our billing office for these fees.

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